- Where does Orlebar Brown manufacture their clothing?
- What if an item I want is out of stock?
- There is a difference in sizing between shorts of the same size and style
- The fabric of my t-shirt feels different
- My block colour shorts feel different from my photographic shorts
- Is sizing consistent between styles?
- Where is my order dispatched from?
- What are your shipping options?
- What are your cut off times for order to be dispatched?
- My tracking number isn't working
- I have not received my order yet
- Do you ship to my country?
Exchange & Returns
- What is your return policy?
- What is your return policy on sale items?
- I have a fault with an OB item how do I resolve this?
- How long will it take for my return to be processed?
- How do I make a return?
- How can I exchange my order?
Website & Customer Account
- My order isn't showing in my history
- I can't select my delivery country at checkout
- I am having trouble with the website, I can't place my order
- I am having trouble logging into my customer account
- How do I reset my password?
- Do I have to create an account to place an order?
- What products fall under the guarantee?
- What is the OB guarantee?
- What is considered faulty?
- What if my shorts were not bought directly from Orlebar Brown?
- Is there a limit on how many times I can claim against Orlebar Brown Guarantee?
- Is the Orlebar Brown Guarantee available internationally?
Bespoke & SnapShort
- Why is my image size too small?
- Which style can I have in my SnapShorts?
- What will the back of my SnapShorts look like?
- What is the return policy on SnapShorts and Bespoke products?
- What is a SnapShorts?
- How long will it take to receive my shorts?